Geek Squad

Contacts

Price level:
Moderately

Address:
2005 Forest Avenue, Chico, CA 95928
Get directions

Website:
stores.bestbuy.com

Phone number:
+1 530-566-1012

Categories:
Establishment   Home goods store  

Suggest update

Reviews about Geek Squad

• A Google User

  Sep, 17 2018
  ★ ☆ ☆ ☆ ☆
  Difficult to contact them by phone. Spent $360.00 because I received message that system fan was not working. They didn't fix it and I still get same message.
  I give the Geek
  Squad a minus rating.
  Richard Credit
  Chico,
  
  CA
• Lorna D Brodie

  Sep, 13 2018
  ★ ☆ ☆ ☆ ☆
  Used to be good service, but now just about nonexistent. I have a kitchen range in my rental property, burners won't ignite. Repair tech came out 11/20 to fix, said he had to order parts, would be back 11/28 at noon to fix. On 11/28, he called me at 11:20 a.m. (it's a 40-minute drive to my rental property, so I was headed out the door at that point) to tell me that he had a family emergency and had to leave for two weeks...could the repair wait that long? No!!! So he said he would have his boss send someone to fix it. Today is December 10, still no word. I have called Geek Squad and been on the phone on hold repeatedly for about an hour. No one knows who they contracted to send out, don't know who to call, don't have any idea what to do to get the range fixed. Seriously??? If you buy an appliance, wherever you buy it, go through Sears for repair service. I have a very expensive kitchen range in my own home, and when the plan ran out thru Best Buy, I bought a service plan thru Sears and they have been great!
  
• Marie Helton

  Dec, 07 2017
  ★ ☆ ☆ ☆ ☆
  Doesn't deserve even one star. Been on the phone close to 3 hours and have been transferred at least 8 times. They say their going to charge me $650 based on a mistake they made. I cant even understand any of them. I've talked to way too many people to have none of them know what to do. Never buying from them again. I've learned my lesson.

Photos and maps

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